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April 2025

Thanks for the Feedback: The Science and Art of Receiving Feedback Well

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October 2022

Leading Continuous Change: Navigating Churn in the Real World

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Most change efforts fail because most change methods are built to deal with single challenges in a nice, neat, linear way. But leaders know that today, pressures for change don’t come at you one at a time; they come all at once. It’s like riding a roller coaster: sudden drops, jarring turns, anxious climbs into…

September 2022

Putting FACES on the Data - 10th Anniversary Edition

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